Time and attendance system suppliers

You can buy basic time and attendance systems off the shelf. Alternatively, you can ask suppliers to visit your site and discuss your needs. Before you arrange such a visit, note the point already made in this Buyer’s Guide that you should have a clear idea of what it is you want.

Begin by examining a number of time and attendance system companies. One key issue is to confirm a supplier’s status and reliability. You’ll want your system to run without a hitch year in, year out so make sure as far as you are able that the supplier will be around to solve problems and provide upgrades in the future. Also check whether the supplier deals with the system’s sale, installation and training or whether this is subcontracted locally.

If the supplier uses a subcontractor, you’ll want to know if this company is professional and experienced. Speak to them and ask for details of

• the company’s experience installing the system
• references from similar businesses as yours
• a contact point and response time in the event of a system failure or snag

It’s also worth checking to see if there are other subcontractors in the area available to help you ms if the original company ceases to trade or no longer supports the system.