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Comparing Business Phone Line Providers

Business Phone Lines Buyers' Guide

When choosing a provider for your business phone lines, you are in a great position to get a great deal due to the explosion in the number of providers over the past decade.

More Choice than Ever Before

Consumers now get to pick and choose who handles their phone line tariffs rather than being at the mercy of the traditional frontrunners.

It is worth taking some time and looking at as many options as possible. Shop around, get quotes from different companies and get recommendations from friends and colleagues.

What to Consider

Here are some things to keep in mind:

  • The cheapest option may not always be the best.
    Of course you want to pay as little as you can for great business telephone and broadband service, but make sure that what you are getting will cover all your needs. For example, make sure that your Phone Line deal can handle all of the elements your business needs such as call waiting and call-minding services.
  • Are you fully supported?
    Make sure that the price of the contract includes all the support that you will need. If something goes wrong the provider should be ready to help with a quick and efficient service.
  • How long will it take to get installed?
    Some companies might not be able to get you set up for a few weeks - this may be too long for you to wait. Make sure that they can guarantee you a swift installation date so that you can get your business moving.
  • What do their customers think of them?
    Try to find a company that is trusted by others. By reading testimonials or internet discussions you should be able to get a fairly strong impression of what to expect from the service levels of certain companies. Also, your friends are an excellent resource: Quiz your friends and colleagues about the Business Phone Line packages they use and try to get some trustworthy recommendations.
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